Via Hoops

We don’t offer any returns or exchanges unless a product is damaged. All products are thoroughly checked before packing them with love for you but we might overlook a fault at times.

If you find that your item is faulty upon receiving it, please contact customer support at shopweekendlane@gmail.com or DM us @shopweekendlane on Instagram with clear photo and/or video proof within 3 days of delivery and we'll make it up to you.

In case you feel that your shipment has been delivered to the wrong address or is misplaced, please get in touch with us at shopweekendlane@gmail.com or DM us @shopweekendlane on Instagram within THREE days of the attempted delivery date.

At Weekend Lane, we spend extra time packing all your orders with love. Processing time is usually 1-3 business days. Estimated delivery time after dispatch is 2-6 days depending on your location. Processing orders can take slightly longer than usual during new launches, sales and festive seasons.

We ship all over India with a standard shipping charge of Rs. 75 for all regions on the total bill amount & provide tracked delivery for every order. We ship our packages via BlueDart, Delhivery, Xpressbees, Ekart Logistics.

In case you feel that your shipment has been delivered to the wrong address or is misplaced, please get in touch with us at shopweekendlane@gmail.com or DM us @shopweekendlane on Instagram within THREE days of the attempted delivery date.

At Weekend Lane, we bring in only the best quality pieces for our lovely customers. With proper love and care, the shine and colour of your jewels will remain as good as new for the longest time!

• We advise keeping your jewellery away from water, fragrances, wet liquids. Remove your jewellery when showering, exercising, swimming.
• We recommend cleaning your jewellery gently with a soft, microfibre cloth. Do not use any jewellery cleaners or harsh chemicals.
• Store your jewellery pieces in zip locks, a secure pouch or box out of direct sunlight and heat.
• Keep your jewellery pieces away from perfume, cosmetics and body & hair sprays which can easily affect the plating. Wipe away any residue with a dry microfibre cloth if your jewellery does come into contact.   

To learn more about how to care for your jewellery and prevent tarnishing, click here.